In “The Case Against Case Studies,” in BusinessWeek, Geoff Gloekler, who covers business education issues, explores how some are addressing the lack of decision-making skills in recent graduates. R. Glenn Hubbard, Dean of the Columbia Business School, has introduced a twist on the traditional case study, one that has less than perfect information for students to work with. It is a response to criticism such as that from Henry Kravis of the private equity firm Kohlberg Kravis Roberts, who said:
“I want to see MBAs who can jump in and make decisions, not jump in and learn to make decisions.”
Columbia is creating decision briefs that dispense with the Harvard Business School case study format, which often contains too much information and follows a predictable formula. The new format takes the students through the decision process.
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SupplyChainer.Com’s Top Trends for 2008 says that spending for Collaborative Decision Environments will accelerate and software investments will focus on process improvements rather than automating tasks.
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Rob May at Coconut Headsets and formerly of BusinessPundit, writes about deciding on the right business tools (even decision-making tools).
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Melanie Turek at Collaboration Loop believes that while real-time, unified communication (UC) collaboration tools in the enterprise are valuable, the real meat is in asynchronous collaboration in todays distributed environments.
Also at Collaboration Loop, Irwin Lazar provides a primer on Getting Started with a Collaboration Architecture, where he walks through the process from setting goals, identifying constraints, end-user and compliance requirements, and implementation and architecture.
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Nick (The Decision Strategist) has a nice concise list of Decision Making Techniques. And, for good measure, here’s his list of Decision Making Errors.
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The Enterprise Decision Management Blog has some great posts on what’s happening in the world of the enterprise, including guest blogger James Taylor’s take on Dale Wolf’s post titled “9 Steps to a Valued, Differentiated and Consistently Delivered Customer Experience,” where he applies it to Enterprise Decision Management.
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